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20/06/2013 - Groupon, Daily Deal Sites Evolving Beyond Email Marketing The meteoric rise of daily deal sit ... +++ 19/06/2013 - Liquidation Retailer Reaps Benefits of Mobile Marketing In what amounts to yet another comp ... +++ 19/06/2013 - Has #Facebook just become #Twitter? The hashtag Innocuous little fellow ... +++ 19/06/2013 - WireColumn: ‘Without Service, the Best Technologies Might Be Worthless’, by Delphine Fabre-Hernoux, Global Product Marketing Manager, Weborama A successful digital marketing stra ... +++ 19/06/2013 - Blakeman’s blog: Where I get my inspiration from -… Blakeman’s blog: Where I get my i ... +++ 19/06/2013 - Cannes Lions day one: change the world…but make it fast Change the world Large brands have ... +++ 18/06/2013 - Mashable’s Bet on Real-Time Marketing Mashable wants to help brands creat ... +++ 18/06/2013 - Source: Instagram Will Get Video On June 20 http:/… Source: Instagram Will Get Video On ... +++ 18/06/2013 - From Japan, The Biggest Social Network You Never H… From Japan, The Biggest Social Netw ... +++ 18/06/2013 - Mobile Games: The Ultimate Gateway for Mobile Advertising With mobile games responsible for s ... +++ webdesign
jun 19

Liquidation Retailer Reaps Benefits of Mobile Marketing 300x243 Liquidation Retailer Reaps Benefits of Mobile MarketingIn what amounts to yet another compelling case study highlighting effective mobile marketing, National Wholesale Liquidators has deployed a comprehensive mobile marketing strategy to drive interest, traffic, and sales at the company’s discount retail chain of 12 stores.

Having emerged from bankruptcy just four years ago, the company says mobile marketing is playing a key role in the retailer’s impressive comeback.

In fact, the recent mobile marketing efforts have brought more mobile-connected shoppers into its stores, Drew Bickel, the company’s director of planning, allocation, distribution and special projects tells Internet Retailer.

“We’re making it cool to come into our stores,” he says, pointing to his company’s reliance upon SMS marketing and targeted mobile text-message offers to inspire interest and generate sales among key demographics.

The mobile marketing strategy even includes in-store digital signs that registered shoppers can capitalize on with a simple wave of the phone in close proximity. From there, special offers are sent to the device and frequently used by the empowered customer.

So far, among the the 250,000 consumers who patronize the stores on a weekly basis, 50,000 have already opted into receiving text messages, Bickel reveals.

04e41e474457ed234785ba1f7b6e26df Liquidation Retailer Reaps Benefits of Mobile Marketing Liquidation Retailer Reaps Benefits of Mobile Marketing


Source:Mobile Marketing Watch

jun 15

Video Why Make Mobile Mandatory in Your Marketing 300x216 Video: Why Should You Make Mobile Mandatory in Your Marketing?The Interactive Advertising Bureau UK has published a new video featuring a series of interviews with key speakers from Mobile Engage 2013.

The sold out event focused on the opportunities offered by the increasing proliferation of devices and platforms and showed that “there’s never been a better opportunity to integrate your marketing and create meaningful relationships with consumers, prospects and customers.”

In this freshly released video, some of the mobile marketing experts and industry professionals at the event share their two cents on why it’s now vitally important to make mobile a mandatory part of your marketing efforts.

Check out the clip below.

Click here to view the embedded video.

b6de92b69346238d74ed6275d815abec Video: Why Should You Make Mobile Mandatory in Your Marketing? Video: Why Should You Make Mobile Mandatory in Your Marketing?


Source:Mobile Marketing Watch

jun 14

Econsultancy is conducting a 2 hour interactive roundtable session which guarantees to inspire with thought provoking discussions on Digital Transformation.

What exactly is digital transformationWhich companies have already undergone it, and which need to? Have some already missed the boat? Some busineses let digital happen to them. Others attack the challenge; actively addressing the culture, skills, people and process issues that will drive their success.

Join us at this roundtable event that aims to allow senior level marketers to convene and exchange innovative ideas around some of the top-of-mind digital marketing issues marketing leaders are concerned with. By attending this session, you will not only be able to learn about the latest developments and best practices; but also gain insights from global and local success stories.

http://econsultancy.com/sg/blog/62807-transformation-in-digital-marketing-five-ways-to-work

The Roundtable Format

The topic-focused and independently moderated roundtable format allows you to have discussions on digital transformation that are most relevant to you and find out from your peers how they are addressing the challenges and opportunities that you may also facing.

These typically include questions around best practice, measurement, ROI, resourcing, supplier selection, recruitment, business processes, budgeting, trends etc.

It’s a ‘hands-on’ participatory event to enable you to network with your peers and learn through discussion, roundtables and debate.

About Econsultancy’s roundtable events:

Why sponsor:

If you are interested in sponsoring any of our events, please contact:

Jefrey Gomez (Commercial Director, Asia)

+65 9109 2895 / 

Source: Econsultancy

jun 14

Ker Loon Ang, digital director at Starcom China advises luxury brands on how they should approach the two social platforms.

Source: ClickZ Asia

jun 12

The same trend is apparent looking the best source for marketing and advertising, with traditional media considered the most effective channel (47%), followed by family and friends (31%) and consumer forums (25%). Company websites scored just 18% while blogs came last with 8%.

What source is best for marketing and advertising?

TV is still king

Though digital media allows for more effective ad targeting it seems that consumers are still more impressed by the scattergun approach of TV advertising.

When asked which is the best advertising opportunity for companies to reach them 40% of consumers answered TV.

Coupon offers were deemed to be the second most effective channel (22%), reflecting the consumer hunger for freebies and discounts.

Digital channels such as social ads (5%), online video (4%) and mobile apps (1%) are thought to be far less effective in comparison.

What is the best advertising opportunity for companies to reach you?

It’s obviously important to point out that these results are based on consumer perceptions of ad effectiveness, so the truth may actually be quite different.

However it shows that digital advertising still has an image problem in the eye of the consumer.

This is reiterated by a question asking whether respondents agreed with the statement that online advertising is not effective. Almost a third (32%) of global consumers agreed with the sentiment, while half of respondents (49%) agreed that web banner ads don’t work.

Please rate each of the following statements based on whether you agree or disagree. Agree.

Source: Econsultancy

jun 12

Digital has changed the way marketers and entire businesses need to think about delivering the brand and it value; not just to consumers but also internally.

CEOs are demanding greater value from their Marketing Departments and having to better understand multiple touch points that customers have with their businesses online. Marketers, in-turn, are having to re-think how best to manage the different and growing number of communication channels to meet changing customer needs, while adjusting to smaller budgets and more limited resources, along with being faced with increased investment in technology to cope with managing these changes.

Join us at this 1/2 day session that provides Senior Marketers and Business Leaders with a view of:

  • the strategic implications of digital, with up to date examples from proprietary Econsultancy research
  • powerful brand stories as consumers start are no longer just buying facts
  • real life insights in businesses that have had to adapt to the state of digital
  • suggestions on how establishments may need to change as technology evolves and what’s in store for the future of digital marketing

All attendees will receive a complimentary PDF copy of the State of Digital in Asia 2013 Report (worth USD$400)

Source: Econsultancy

jun 12

Catherine Hallam - International Product Manager - Data Research and ROI - VideologyThe arrival of Nielsen Online Campaign Ratings (OCR) and comScore’s Validated Campaign Essentials (VCE) will change the way advertisers and agencies think about and use data. These are smart measurement tools that will help advertisers evaluate their digital media (including VOD) and assess which audiences they are reaching using traditional TV metrics (GRPs & TRPs).

Given these tools solely assess Age and Gender ratings, usage won’t be appropriate for all advertisers, but we expect to see strong take-up based on our experiences in the US, where 15-20% of campaign briefs, and a larger percentage among the largest advertisers, request their usage. Demand is particularly strong among brands that are heavy TV spenders.

Lower down the customer purchase funnel, when attributes such as interest or intent behaviours are more important for targeting or driving the call to action (currently around one third of UK campaigns) other sources of data will naturally be more suitable.

Nielsen OCR has only just become a live market proposition in the UK, but we are already seeing strong interest from advertisers.

The new demographic measurement tools are already having an impact and changing the way the market views different data sources and how it develops campaign strategies and tactics.

As more brands investigate whether using OCR and VCE-validated audiences are the appropriate targeting to drive awareness and familiarity, they will assess whether these data sets offer the best solution for them and how this relates to demographic targeting from other third-party data providers.

Third-party data providers will also have to be more upfront about the sourcing and value of their data, questioning what it means and and on what it’s based. The arrival of Nielsen OCR and comScore VCE will force data out of the black box into a heightened state of transparency, and that can only be a good thing for addressing privacy concerns.

We are also seeing, and expect to see further, increases in data providers validating their own segments against OCR and VCE. Some now even go so far as tailoring those segments in terms of sites, collecting the data to create more ‘OCR/VCE-compatible’ versions of their data segments.

To ensure advertisers can best target their ideal audience, datasets such as comScore VCE and Nielsen OCR allow Videology another means to optimise audiences in real-time, and deliver the reach the advertisers desire smoothly and at predicted and guaranteed pricing levels. The result of this unique granular cluster-based optimisation against VCE and OCR will be more effective planning and greater efficiency for advertisers’ campaigns.

OCR, for example, is based on privacy-protected data from Facebook and enables advertisers to deliver and assess granular level GRPs by age, gender and demographic in a way that can be directly compared to what they already do on TV.

It also gives advertisers a way to assess how their content travels from device to device and how their target audience makes this transition as well. This gives advertisers the insight and data they need to to finally optimise their spend at an impression-level and make sure that video messages are aligned and efficiently targeted.

The arrival of OCR and VCE will also give publishers a powerful boost. By getting their audience/readership validated under these datasets they will have a powerful accreditation to sell.

Until now, publishers have not had the tools that enable them to demand a higher price from advertisers for whom demographics are a defining KPI.

By putting online and mobile publishers (specifically VOD publishers) on a par with TV advertising, the expectation is that ad spend will move from TV, providing additional revenue for this market where it can now be optimised and measured according to traditional TV metrics.

The future growth of the programmatic advertising business requires both demand and supply sides of the online video equation to grow together. To do this, both sides need to be able to measure effectively what’s being delivered, using the same language.

Failure to do so can lead to a mismatch between buyer and seller that undermines both sides’ confidence in this emerging and hugely effective channel.

For many advertisers OCR and VCE will be the first time they have had that common language and this will give them the confidence to take that activity to a new level.


Source: ExchangeWire

jun 10

As seismic shifts continue in the ways in which audiences consume media, advertising is traded, channels converge and targeting evolves, today’s digital marketer needs to be ready to understand this new media landscape.

This course offers a comprehensive look across all media, including display, search, affiliate, email, mobile & social, to give delegates the broadest view of digital media opportunities, challenges, buying methods and key considerations around the complexities of planning, buying and executing online campaigns.

Source: Econsultancy

jun 08

5 Reasons Why SMS Marketing is Smart for Small Businesses 300x235 5 Reasons Why SMS Marketing is Smart for Small BusinessesIf you’re a small business owner, you’re probably no stranger to the vast array of digital resources at your disposal for connecting with current and prospective customers.

Unquestionably, the advent of smartphones and tablets has delivered what are now the most powerful tools in the marketing arsenal of many small businesses. Correspondingly, the value of SMS marketing has become equally as apparent.

SMS, which stands for “short message service,” is regarded today as an indispensable resource within the mobile marketing ecosystem. And if you’re not yet tapping into this immensely valuable resource, there are (at least) 5 compelling reasons why you should get off the fence and into SMS marketing.

1. Your message will be read in minutes

With a 90% (or better) average open rate, text messages are far more effective than email notifications when communicating with customers, particularly when time is of the essence. Most text messages are read in fewer than 5 minutes after they’ve been received. As a result, you can count on text messaging to effectively deliver short, time sensitive communications, appointment alerts, or expiring promotional offers.

2. SMS marketing builds brand loyalty

Studies show that nearly three-quarters of smartphone users are now interested in loyalty programs accessible from their handsets. Since 95% of all mobile phones now have SMS capabilities, it’s understandable why so many businesses now view SMS marketing as being perfectly suited for engaging customers with loyalty program offers, rewards updates, or other relevant account details.

3. SMS marketing is surprisingly easy

According to mobileStorm, a veteran industry-leading provider of email, mobile, and social communication tools, small businesses can quickly, easily, and economically implement mobile campaigns and “spin their database into gold.” With the right tools in place, anyone familiar with the basics of small business marketing is capable of orchestrating an effective SMS campaign.

4. SMS marketing is shockingly affordable

Compared to some of the relatively exorbitant expenditures that quickly erode marketing budgets often without a clear and inspiring ROI, a typical small business can plan and carry out an SMS marketing campaign for a fraction of the price tag that corresponds to other marketing efforts.

5. SMS marketing is targeted marketing at its best

The new age of device targeting has allowed marketers to reach mobile users via SMS with campaigns tailored specifically to a variety of interests and needs. With message relevance deemed critical to the effectiveness of a campaign, the availability and affordability of quality SMS marketing services have allowed businesses, entrepreneurs, and advertisers of all sizes to equally capitalize on this powerful resource.

To learn more about SMS marketing and what it can do for your business, click here.

b6de92b69346238d74ed6275d815abec 5 Reasons Why SMS Marketing is Smart for Small Businesses 5 Reasons Why SMS Marketing is Smart for Small Businesses


Source:Mobile Marketing Watch

jun 07

How do brand marketers manage their agencies when things don’t work out?

Source: ClickZ Asia

jun 06

Our new survey is aimed at exploring the extent to which companies are integrating different digital and traditional marketing channels effectively, and how committed they are to relationship marketing. 

Those taking part in the research will get access to a complimentary copy of the resulting report which will be published in August.

According to last year’s survey-based report on this topic, lack of strategy, organisational structure and disparate technology platforms hold back companies from driving effective cross-channel campaigns, themes which are also explored in our free trends briefing based on roundtable discussions at our London Digital Cream event. 

Among last year’s survey findings were the following: 

  • When asked about the factors preventing effective co-ordination of campaigns, a quarter of companies (25%) said a lack of a clearly defined strategy was the greatest barrier. 
  • Fragmentation of departments and / or poor organisational structures was seen as the next greatest obstacle, cited by 23% of responding companies.
  • The third most significant barrier was disparate technology and systems, cited by 14% of company respondents.
  • As well as a clear strategy, 15% stressed the importance of ownership and accountability, while 13% cited having a joined-up organisational structures as the key requirement. 

You can complete the 2013 Cross-Channel Marketing Survey here. Thanks if you’ve already taken part. 

Source: Econsultancy

jun 06

Course benefits

MARKETING is proud to launch the first world-class certificate in digital Marketing programme in Malaysia catering to senior managers and marketing professionals who want to understand digital marketing effectively in the shortest time possible.

Complete a 2-month weekend certification programme and get awarded the certificate in digital Marketing (powered by econsultancy) and Google adwords Qualified individual certification.

The double certification programme is uniquely positioned to deliver these benefits:

  • Course content and curriculum provided by econsultancy of uK, the world leading digital marketing best practice community and publisher with 200,000+ subscribers
  • Certification in Google adwords, a highly sought-after professional qualification by Google for digital marketing professionals
  • Short 2-month course conducted over 6 weekends. designed for busy professionals who need not take annual leave to attend the course
  • Practical and real-life training by certified digital marketing practitioners
  • Conducted locally in Kuala lumpur with ‘live’ face-to-face training, and not webinars or online learning

Complimentary 1 Year Econsultancy Silver Subscription (worth USD495 or RM1,500) for every course participant. This single user subscription offers unparalleled access to econsultancy’s rich resources of digital marketing reports, guides, stats,events, blogs and forums.

Details of Silver subscription here

Course Details

This double certification course is a 2 months part-time programme for working professionals who intends to upgrade their knowledge in digital marketing. Upon successful completion of the programme, participants will obtain a double certification, and are awarded the Certificate in Digital Marketing (powered by econsultancy) and the Google AdWords individual Qualification. This is a part-time programme with 64 contact hours spread over 6 weekends. participants will only be certified after passing the Google adwords exams and the digital marketing project, and complete at least 52 contact hours.

The 2 months programme covers topics ranging from the overview of digital marketing, customer acquisition channels to social media marketing. 

Start Date: 17 August 2013

Admission: RM10,000 / Pax (Early bird 20% discount is available to paid registrations before 31 July 2013)

Venue: IACT College, Petaling Jaya, Selangor, Malaysia

For more information and to register, please click here 

For enquiries, please contact James at +6 012 329 1038 / +6 03 7803 6191 or email james@ClickAcademyAsia.com

Source: Econsultancy

jun 05

UK’s most popular Digital Marketing course – Delhi

A 2 day digital university that will introduce marketers to a complete overview of all the essential digital marketing disciplines, how they can work together in your marketing strategy and helps to highlight areas for further in-depth learning.

This intensive 2-day course is a great place to start your digital marketing training. The course gives you a complete overview of the exciting areas of digital marketing, knowledge on how to effectively leverage the new media and integrate them into your overall marketing strategy.

Source: Econsultancy

jun 05

UK’s most popular Digital Marketing course – Bangalore

A 2 day digital university that will introduce marketers to a complete overview of all the essential digital marketing disciplines, how they can work together in your marketing strategy and helps to highlight areas for further in-depth learning.

This intensive 2-day course is a great place to start your digital marketing training. The course gives you a complete overview of the exciting areas of digital marketing, knowledge on how to effectively leverage the new media and integrate them into your overall marketing strategy.

Source: Econsultancy

maj 29

Top 3 Barriers to Adoption in Mobile Payments 300x207 Top 3 Barriers to Adoption in Mobile PaymentsIn late December, we began witnessing an anticipated daily barrage of “lists” featuring 2013 predictions regarding mobile industry developments that would supposedly transpire inside the next twelve months.

Five months into the new year, it’s apparent that some of these predictions are already on the path to being realized.

In Chetan Sharma’s January 2013 mobile predictions survey, 35 percent of respondents indicated mobile payments will be the biggest standout in mobile breakthroughs this year.

“Our industry seems fascinated with the potential of mobile payments and voted it to be the top mobile applications and services category for 2013,” the report reads.

So far in 2013, the high expectations for mobile payments haven’t been for naught. Prosper Insights & Analytics says that as of late January, three out of four users (77.1 percent) conducted banking activities using a smartphone or tablet this year. What’s more, 57.9 percent admit to engaging in shopping behaviors via mobile.

Today, however, the majority of mobile payment transactions consist of those  facilitated by a consumer swiping their credit or debit card into a mobile credit card reader. But despite the rampant growth of this form of payment, barriers to adoption certainly still persist.

“Skepticism abounds regarding the usefulness of mobile payment methods,” says the team at PayAnywhere in a recent blog post.  “Given all the apparent convenience of such forms of payment – from the convenience of not carrying cash to the security of having money stored under digital lock and key – one could only wonder what has caused some analysts to voice doubts about this seemingly inevitable phenomenon.”

According to PayAnywhere, one of the nation’s top mobile payments providers, there are three primary barriers to adoption in mobile payments today.

Security Issues

One big concern that many consumers have with the concept of paying via mobile apps involves data security. After all, cards and checks have long proven to be safe methods for the transfer of currency – provided that a checkbook is never stolen or a card is not somehow accessed by a third party. With mobile processors, many users worry that sensitive data could leak to the wrong hands. Some customers fear that such leakage could bring forth loads of unwanted junk mail, promotions and spam from companies that access user lists. Others see even graver consequences, such as unauthorized credit max-outs or identity theft. The answer to these fears is PCI encryption, which is being adapted at 128-bit rate by the leading providers of mobile payment solutions.

Payment Preferences

To the surprise of some analysts in the tech world, many consumers have voiced disinterest in using smartphones for the purpose of making payments. After all, the act of swiping cards is just as fast and easy as the process of tapping smartphones apps. The answer to this dilemma is for businesses to offer more than just a means for paying via mobile apps; business must also combine all the other features of in-store coupons and redemptions into the mobile payment option. The method has proven wildly popular at Starbucks, which has been among the first major businesses to track huge volumes of sales via mobile units.

Smartphone Popularity

The last remaining hurdle is the percentage of the general public which has still not taken to mobile technology. While roughly half the population is now in possession of smartphones, many other people remain out of the mobile loop – a factor not helped by the prolonged recession. Still, the numbers are increasing, and the best option for businesses at this point is to phase in mobile payment solutions while still maintaining traditional means for accepting cash and checks.

Despite these and other lingering concerns, optimism for the future of mobile payments abounds.

“Mobile payment solutions are set to be the most revolutionary phenomenon to sweep the world of retail since the introduction of credit cards back in the 1950s,” PayAnywhere asserts. “Already, the tech world has pundits placing their bets on a pendulum shift toward wireless payments through smartphones and tablets by the mid-2010s.”

b6de92b69346238d74ed6275d815abec Top 3 Barriers to Adoption in Mobile Payments Top 3 Barriers to Adoption in Mobile Payments


Source:Mobile Marketing Watch

maj 29

Consider this approach to tie your digital data to sales.

Source: ClickZ Asia

maj 26

dart-boardOur new feature “Fail of the Week” showcases the lame, ridiculous things that happen each week. Tell us which one you think is the worst.
Via digiday,com

maj 24

VLT Malaysia merger; IPG Mediabrands buys Interactive Avenues in India; and agency hires.

Source: ClickZ Asia

maj 23

With showrooming on the rise, here are three ways retailers can fight back.

Source: ClickZ Asia

maj 18

Infographic Is Your CMO Prepared for the Challenges Ahead 300x137 Infographic: Is Your CMO Prepared for the Challenges Ahead?Let’s face it. Today’s marketing tools, tactics, and technologies are wholly unfamiliar to marketing professionals of a bygone era. But so rapid is the evolution of today’s marketing landscape that 40% of current CMOs feel unprepared for the challenges ahead.

That’s according to new research from Accenture.

“CMOs also said they found it more difficult in 2012 to improve the efficiency of marketing operations (up 8 percentage points compared with 2011) and to improve their workforce’s responsiveness to digital shifts (up 10 percentage points compared with 2011),” explains Ayaz Nanji, a digital strategy and content consultant and a research writer for MarketingProfs.

The report, which was used to produce the infographic below, was based on online surveys across 10 countries with 405 senior executives who are described as “key marketing decision makers in their companies.”

cmo Infographic: Is Your CMO Prepared for the Challenges Ahead?

b6de92b69346238d74ed6275d815abec Infographic: Is Your CMO Prepared for the Challenges Ahead? Infographic: Is Your CMO Prepared for the Challenges Ahead?


Source:Mobile Marketing Watch

maj 17

The discussion was prompted by Stefan Tornquist when he asked, “What are the internal, organizational challenges to Integrated Marketing?”  

Here’s a wrap-up of our collective response:

Too many large organizations are using incentive structures that foster (dis)integrated digital marketing by issuing bonuses to individual teams based on the performance of the marketing channels they are responsible for.  

Because each team (search, social, email, display, etc.) must prove their own channel’s performance for compensation, they’re thrust into internal competition and left to seek metrics and attribution models favorable to their particular channel. This creates both operational and data silos.

As Tom Cunniff put it,  ”each data plume creates more smoke to hide behind”.  

He cautioned marketers to “beware of glowing reports, because everyone has incentive to make it look great” and joked that you’ll find “everything’s working, but sales are down!”.  

While the joke brought laughs, it highlighted a serious organizational flaw that introduces a channel bias that often turns attribution into politics.     

It’s no wonder that Econsultancy found that 61% of organizations spending more than $5m on marketing a year said “internal cross-team politics” was holding them back in a recent survey.  

So what needs to be changed?

In order for organizations to execute effective integrated marketing, their marketing teams need to be integrated internally.  

Jim Sterne was quick to point out that there has to be a culture change and adjustment of incentive structures to ensure teams are functioning in synergy towards a common goal, rather than to satisfy individual objectives.

Sterne suggests incentive structures be based on group profitability.  If all teams are given bonuses according to aggregate success, each is incentivized to operate and spend in a way that drives overall marketing performance.   

With a singular goal, teams would be more willing to cut back spending and shift to areas where traffic is more profitable and better integrate on multichannel campaigns. 

According to Cunniff, this change would “break down silos and demand programs that are harder to attribute individually,” leading to better integrated marketing and creating the need for integrated attribution.  

The best marketing is so well integrated that you can’t tear it apart to see which thing worked the best, so you have to attribute channel performance by how well it syncs with your entire marketing mix to drive sales.

Without the pressure to use reports provided by vendors with an equally-vested interest to prove their singular channel’s performance, an integrated marketer incentivized by group profitability can (and should) assess their channel’s performance using independent attribution tools and unbiased models. 

Organizations focused on successful integrated marketing don’t want their marketers asking “how does my channel drive sales?”  They want them asking “how does my channel interact with others to drive sales?”  

Will a change in incentive structure breed a more integrated marketer?  We think so.   

See the full discussion on Econsultancy’s Youtube page.

Source: Econsultancy

maj 17

Heads up. Eyes forward. 

No discipline changes faster than digital marketing. It’s hard enough to keep up with the present much less look ahead.

But if you don’t know what’s coming around the corner, you just might find yourself under it.

And if you do know, you can seize the most exciting opportunities and leave the scraps to your slower competitors.

The Future of Digital Marketing (FODM) is where the UK’s most forward-thinking strategists take a step back and a look ahead.

We’ve assembled some of the smartest pioneers from across the digital landscape and briefed them to do three things:

  • Identify the trends that matter
  • Project them forward 12-18 months
  • Show you what you can do about them now

This is far from the same old slideware.

This is a day of eye-opening, challenging, sometimes frightening perspectives on a subject that matters more than any other: your future.

FODM turns vision into action.

Not just what’s coming but what you can do about it.

The Art of the Now.

It’s here. You just don’t know it yet.

The Art of the Next.

Think ‘Digital SXSW in a day’ — without having to go to Texas.

And The 7×7 Series.

Seven seven-minute snapshots give you a heads-up.

See the full programme.

This sucker sells out fast. Every year.

Source: Econsultancy

maj 09

dan-300x291So, we’re all pretty happy with how online measurement works. Right?

Ask a digital marketer why your marketing pounds should be spent online and, among the many (good) reasons they will come back with, will be its unrivalled accountability and targetability (not actually a word, but who cares).

They will tell you that you can find your likely customers (users who look like your existing customers), target them with your message and, best of all, see how many of them buy something from you as a result.

All of that’s true and, when put together well, it results in incredibly powerful marketing activity. The problem is that, with all of the data that’s available, it’s become a very easy system to manipulate. Online exchanges and DSPs have become very adept at ‘playing’ it so that everybody always appears to be doing an awesome job.

Thanks to the last-click model, in particular, running display advertising that looks good is actually pretty easy. Simply develop a method of finding users who look (for whatever reason) as if they are likely to convert, serve them an ad (and a cookie) and then take credit for this group’s higher than average conversion rate.

As such, serving an ad in an undesirable location (but to a desirable user) below the fold (where it’s nice and economical) has become a successful way of cheaply dropping a cookie on a user who looks likely to convert anyway.

Thus, taking all the credit for a conversion it had little, if any, role in driving. Think of it as the kid in the school playground smashing the ball into the net from two yards out when it was going in anyway and then running off to celebrate.

No one liked that kid.

The world of online display is increasingly becoming a battle to continue to look efficient by dropping the final cookie. I’ve written about the causality issue when evaluating online marketing here on ExchangeWire (link) before, and also about how we deal with those issues here at Havas Media.

The market is well aware of these problems I’m sure, I’m certainly not the first person to point them out. So, why is this still the way it’s done?

Because the prevailing opinion seems to be that the last-click model provides a good proxy for site-placement and keyword performance, even if the overall ROI figures are inaccurate. So, whilst not perfect, it should still allow for analysis of relative performance.

That’s not true though. The last click model assumes that every user who sees a display ad then converts did so purely because of that ad. This means that, inevitably, display ends up taking credit for conversions that would have happened anyway. So, every piece of display is starting from a base conversion rate, the likelihood of the user converting whether or not we serve them an impression.

Without taking this base into account, analysis is measuring the incidental rather than the incremental effect of the activity. ROI analysis inevitably benefits cheaper placements in this model because, with everything starting from a high base, incremental effect makes up only a portion of the overall ROI.

This base conversion rate effectively gives cheaper placements a head-start when it comes to ROI and CPS and the incremental effect is rarely enough to compensate.

As a result, demonstrating the effect of any innovative and different display activity is extremely difficult. Branded online display still hasn’t really taken off because, no matter how good the creative, in a last-click-wins model it can never compete with dropping cookies on people who already look likely to convert.

Marketing is not supposed to (only) be about preaching to the converted, it should also be about changing people’s minds and introducing them to things (brands/products) they’ve never heard of.

The thing is though, stuff aiming to do that (rich media, brand building-display activity, etc.) never does well at driving the last click. People usually like to do a bit of research, particularly for high-value items, before they convert. So by the time they do eventually buy something, they’ve often been hit by some piece of opportunistic retargeting that steals away the credit.

To honestly evaluate display advertising would mean an inevitable reduction in ROI. Econometrics shows this to be true by continually assigning less credit to display than the last-click model.

In order to be able to make display campaigns be better, we need to accept that they will have to look a bit worse. Who’s brave enough to take that jump?


Source: ExchangeWire

maj 09

You have a variety of ways to improve your first impression for your business in the search and social environment.

Source: ClickZ Asia

maj 08

Now imagine that these new age providers are actually able to compete for the rights to quality content and earn their revenue through an advertising opt-out offer similar to what we see with Spotify’s Premium Membership service.

At present, this model has proven problematic for services like Netflix as they attempt to financially justify expensive ventures of original content.

But for the sake of argument, let’s assume that the financial and technical infrastructure needed to turn a profit is actually in place. Who holds the power here? Whose influence grows as TV’s traditional model crumbles

Power to the people

In a word – the people. Socialization of media is already a common phenomenon, and we’ll certainly see this trend continue to change how we identify what’s “popular” as control over how TV is consumed shifts towards users and away from producers.  

Imagine for a moment that CBS can’t prime a new sitcom for success by giving it a favorable time slot. What once survived because it was a lead-in for their big ratings program now must stand on its own.

The networks’ influence over what we watch was once wielded through their control of the flow of content, but now that control is solely in the hands of the viewer. We decide the what, where, when, and how of our televised entertainment.

Want to see an interesting parallel of my hypothesis playing out in the present day? Just take a look at the music industry. When was the last time MTV was responsible for introducing you to the coolest new band? Ten years ago?  

Now socialized music platforms like Spotify’s “Follow” feature and the new Twitter Music program allow people to discover new acts through digital word-of-mouth. Whether the influence comes from a well-established music blog like Pitchfork or a friend from college who always knows the best bands before they get big, the user decides who has earned the right to recommend content. 

The arbiter of cool is you

It’s not an alien concept, really. People have always learned about future favorites from their friends, but that process becomes all the more poignant when replicated in the digital world. When trusted endorsements come at the exact moment of consumption in an on-demand environment, that’s when power truly shifts towards the individual.  

The future of television will be similarly dynamic. Simultaneously critic and consumer, users will completely control the manner in which their viewing habits are influenced. They will, in fact, be influencers themselves as well.

Once a prix fixed menu carefully crafted by the head chefs of major studios, TV will one day seem more like an all-you-can-eat buffet. The patrons will control the service. Not the other way around. 

Predicting the future is, more often than not, a pointless endeavor that rarely ends in accuracy. Orwell’s vision of 1984 was as cold and cruel as the book was popular. And even though my imagined evolution of television may prove as equally incorrect as Orwell’s best seller, at least it’s optimistic. 

Source: Econsultancy

maj 08

We’ve worked with a number of companies on their content marketing activities and can see the real value they bring to the business. Audiences have become harder to reach and less receptive to traditional advertising.

This is where content marketing plays such a pivotal role in providing benefit-driven, informative, educational or practical content to connect with consumers. Whether your content strategy includes owned or earned content, or content created by media partners, one of the golden rules is to ensure that enhanced activation tactics are used to maximise your reach and efforts. After all, great content is only valuable if people can easily access it.

So who are the content marketing winners and losers? I’ve put together a selection of some examples and my thoughts on whether they work for the respective brands involved. 

Colgate

Colgate provides an online Oral and Dental Health Resource centre with videos, interactive guides, and over 400 articles.

Why it works

The Colgate site is an informative guide to dental care along with helpful tips on keeping your teeth healthy. As a result, the site is educational whilst also offering a portal linking back to the purchase of its own products.

Where can it go next?

Expanding the reach of the content, perhaps on mobile through QR codes printed onto packaging, would provide consumers with access to information at the point of making a purchasing decision.

Any issues

Some of the content has originated from Colgate, but the site is not afraid to lean on relevant sources of information from other sites.

As long as Colgate continues to promote dental health through the use of tips in this informative manner, its content platform will cement Colgate’s reputation as a market leader and the go-to site for advice on oral health. 

Secret deodorant

Secret is a Procter and Gamble (P&G) deodorant brand, which launched a highly successful campaign focused around anti-bullying under the tagline ‘mean stinks’

Why it works

Secret is aimed at teenage girls and the campaign was based on research that one of the issues often facing this demographic is bullying. Mobile adverts for Secret incorporated related content from social media sites to support the brand’s anti-bullying message.

A dedicated mean stinks site was developed that curated positive messages from Twitter and Instagram supporting teen girls who are dealing with bullying.

The campaign also made innovative use of Facebook and created a ‘Good Graffiti’ app that allowed fans to pass along positive messages to friends. The page also included a referral page for counselling centres, a shop selling anti-bullying slogan t-shirts and links to Facebook commerce sales for Secret and other P&G products.

Where can it go next?

The campaign has already expanded to include publicity tie-ins in the form of Glee star Amber Riley.

Any issues

Brands can often fall foul when associating themselves with campaigns as consumers can be quite cynical. However, the anti-bullying message and the support that Secret is giving to this subject would be hard to criticise.

Extending the campaign to a celebrity ambassador can go wrong, particularly if that celebrity acts in a way that would conflict with their ambassadorial role, so Secret would be well advised to ensure that the content remains king.

Volkswagen Beetle

As part of a campaign to promote the VW Beetle, Volkswagen invested in a music series on Channel 4 called Abbey Road Studios: In Session with Volkswagen Beetle.  

Why it works

With the Beatles being one of the most famous bands to have recorded at Abbey Road Studios and the fact that the original Beetle graced the cover of the bands ‘Abbey Road’ album, the association is understandable.

Social media activity was also included as part of the integrated campaign. This included activity on Spotify where users were asked to add tracks to a VW Beetle iconic tracks playlist for the chance to win a ticket to a session with Paul Weller. It was supported through advertising on both Facebook and Spotify. Short-form video content was also hosted online.

Any issues

Rather than just sponsoring a music show, VW became the creators of the content and ensured they amplified their association through all the channels available to them. The only issue I can see would be the choice of artists they have on the show.

People have varied tastes and a certain act might not fit the demographic of a typical VW Beetle purchaser. Having insights into which music acts are trending for the given target audience could have helped in the selection process.

Where can it go next?

If Volkswagen wanted to extend the campaign online, they could create a music site featuring interviews and videos of artists from the suggestions participants to the Spotify competition made. Adverts featuring the VW Beetle could also have a peel-back mechanism similar to that employed by Secret, which could lead to the music site. 

It’s also worth pointing out that I omitted the inclusion of the Red Bull Stratos jump because it has already been extensively covered in the media as it is considered to be one of the best examples of content marketing.

From looking at the examples above, there are clearly lessons to be learnt such as finding a common theme that appeals to your target audience in terms of their interests. And the golden rule? Make sure that when you have created great content, it is easily shareable.

Have you seen any great examples of content marketing? Feel free to share them in the comments.

Source: Econsultancy

maj 08

logo_ipinyouIPinYou, the market leading ad tech company in China, recently announced the launch of its bidding algorithm competition. Having invested heavily in the research & development of their bidding platform, it has now launched the global competition in an attempt to identify new methods, theories and formulas to refine the bidding algorithm. IPinYou hopes it will also stimulate further academic and research based interest in the space. This is likely to be the first time that ad technology components have been crowdsourced in such a way.

Democratising Data

Launching a competition to build the world’s greatest algorithm has a degree of geek cool attached to it, but the broader theme of data being democratised is infinitely more compelling. IPinYou is following hot-on-the-heels of Netflix, who also famously ran an algorithm competition. Beyond providing some valuable PR, it also gave them access to talented academics while also improving the product and user experience. This was potentially the first time that the hidden and often unknown art of data science really became popularised and brought to the fore. Netflix was the first but since we’ve also seen other companies get into crowd sourcing:

One of them is Kaggle. Kaggle can be best described as a type of Elance for Data Science and Analytics. It is a marketplace of sorts which connects companies with real-world data problems and real datasets with data science and statistical talent. Outsourcing your algorithm to some degree.

But another emerging theme is this concept of algorithmic exportability or having the algorithm as simply a component of sorts. Two interesting start-ups emerging in this space are Wise.io & Algorithm.io. Riding the crest of the big data wave these companies are effectively providing machine learning/algorithms in as-a-service type model.

The above examples further demonstrate the growing trend of not just data transparency, but data modelling transparency and ultimately transferability. Data Science no longer presents a black box. It provides a greater opportunity for the entire industry to have a greater understanding of how models are constructed, the underlying principles, which ultimately leads to the industry continuing to innovate collectively.

Open Sourcing Data Models?

Getting back to the bidding algo contest, it is not yet known how IPinYou will present the submissions or present the entries. But it is not inconceivable to think that IPinYou might expose the winning entry. And why not? Perhaps this is the next iteration of adtech becoming as open sourced as cloud computing and infrastructure has?

Datacratic were the first to make the bidder open sourced. Could IPinYou be about to make the algo open sourced? Where does the role of value creation reside if everything effectively becomes commoditised  Questions would surely be asked, that in the instances of where ad tech companies are capitalised up to their eyeballs, how do they provide a significant point of difference when cheaper, open source kit is available to clients?

And also, who would be in the position to offer it all as an open source, free stack? Perhaps one of the larger media companies whose revenue is not dependent on SaaS deployments but rather where money is still made the old fashioned way? But if more of the middle layer became cheaper, then the transactional layer between buyer and seller gets more cost effective for both parties, which in turn perhaps drives increased investment?

How the market adapts to increased understanding of Data Science

What if data science becomes completely exposed, more accessible, how does the market react to this? This surely increases the focus and impetus on the likes of agency businesses to acquire more talent that understands how to read data and have proficiency in query languages and data analysis in tools like SQL and R?

These people won’t be confined to specialist, isolated teams which are marooned from the rest of the business. Over time, client service teams, planners, account management will need more data fluency. And the reason for this is because marketers will be more data fluent. The concept of data science being smashed wide open will also have telling effects on marketers and organisations. They will begin requiring their marketing managers, brand managers to understand how data influences all decision making within the business.

This provides an interesting challenge for service-based businesses, namely how will they re-architect their business to meet this challenge and requirement – and more importantly where do they source the talent? Perhaps as a basic requirement, all employees will need to learn how to use open source DBs like MySQL/PostgreSQL, and even the data scientist’s programming language du jour, Python?

The concept of algorithm contests, machine-learning-as-a-service might seem obscure right now, but it has the potential to shake up the very foundation of digital marketing. We will be doing a series on the “data tools of our trade” in the coming months, as we build upto ATS London.


Source: ExchangeWire

maj 07

Here’s why it’s time to improve the consumer experience online.

Source: ClickZ Asia

maj 07

Whiskey brand creates interactive stormTalisker Whisky created an interactive storm installation to promote its new whisky variety.
Via digiday,com

maj 06

The NGO focused on a digital-first campaign leveraging social this year.

Source: ClickZ Asia